Privacy Policy

Introduction

Visionary Consultant LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Services, including Nova, Lumina, Stellar, Aurora, and Contractor Stack (collectively, the "Services").

Please read this Policy carefully. By using our Services, you consent to the practices described herein. If you do not agree, please discontinue use of our Services.

Contact: [email protected]

1. Information We Collect

1.1 Information You Provide Directly

Category	Examples
Account Information	Full name, email address, password (hashed), business name
Payment Information	Credit/debit card details (processed and stored by Stripe — we do not store raw card numbers)
Business Data	Revenue figures, expense data, cash flow inputs, operational metrics you enter into Stellar or Aurora
Uploaded Files	Photographs submitted to Lumina; documents or spreadsheets uploaded to any Service
Communications	Support emails, feedback submissions, correspondence with us

1.2 Information Collected Automatically

• Usage Data: Pages visited, features used, time spent, click patterns
• Device Information: IP address, browser type, operating system, device identifiers
• Log Data: Error logs, access times, referring URLs

2. How We Use Your Information

• Provide and maintain the Services
• Process payments and manage subscriptions
• Generate AI-powered analyses, estimates, and recommendations
• Communicate with you (account notifications, support, marketing with consent)
• Improve our Services and develop new features
• Ensure security and prevent fraud
• Comply with legal obligations

3. AI Processing & Data Analysis

When you upload files or enter business data, our AI systems process this information to generate:

• Diagnostic reports (Stellar)
• Cost estimates (Lumina)
• Cash flow forecasts (Aurora)
• Debt payoff plans (Nova)

4. Data Sharing & Third Parties

We do not sell your personal information. We share data only with:

• Stripe — Payment processing
• Supabase — Database hosting and authentication
• Resend — Transactional email delivery
• Cloudflare — CDN, security, and performance

5. Data Retention

• Account data: Retained while your account is active; deleted 30 days after account closure (unless legal obligations require retention)
• Uploaded files: Raw files deleted 14 days after processing; extracted insights retained in your account
• Payment data: Retained per legal requirements (typically 7 years)
• Usage logs: Retained for 90 days (security) then anonymized

6. Your Rights & Choices

• Access: Request a copy of your data
• Correction: Update inaccurate information
• Deletion: Request account deletion
• Portability: Export your data
• Opt-out: Unsubscribe from marketing emails

To exercise these rights, email [email protected].

7. Security

We implement industry-standard security measures including:

• TLS encryption for data in transit
• AES-256 encryption for data at rest
• Row-level security in our database
• Regular security audits and penetration testing

8. Children's Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be notified via email and posted here with an updated effective date.

10. Contact Us

Visionary Consultant LLC
Fort Collins, Colorado 80521
Email: [email protected]